Katrina (Trina) M. Evans is the Chief of Staff and Director of Corporate Center for KeyCorp. Trina leads the teams responsible for marketing, data, client insights, corporate communications, media relations, sustainability, philanthropy and community development as well as diversity and inclusion. Also serving as Chief of Staff for the Corporation, Trina partners closely with the Chief Executive to create an operating rhythm for the executive leadership team and the Board of Directors that ensure alignment of strategy, objectives, priorities and messaging inside and outside the enterprise.
Prior to this assignment with the company Trina held the position of Chief Administrative Officer for Key Community Banking and Director of Client Experience for KeyBank. She was responsible for the client experience program, desktop and information management, the risk management office, reward and recognition, large scale program management and the strategic planning process for the Community Bank.
Trina has led National Channel Management, creating and executing an integrated approach to the market through Key's physical and virtual channels such as branch, telephone, ATM, email and the internet. She was responsible for physical distribution strategy through the development and execution of a comprehensive plan to modernize existing branches and properly site new branches.
Throughout Trina’s career at Key she has served in other senior management roles associated with call center, internet banking, retail banking, distribution management and information technology. Before joining Key, she held management positions in bank operations with First Bank System (now US Bancorp) and positions in retail banking and electronic banking with Ameritrust (now KeyCorp).
Trina holds a Bachelor of Science degree in Business Management from Case Western Reserve University, a Master of Business Administration from Weatherhead School of Management, Case Western Reserve University and a Master of Banking from the American Banker Association Stonier School of Banking at Georgetown University. She is also a graduate of Key's Executive Experience at Weatherhead.
Trina is the Executive Sponsor of the Key Executive Women’s Network, the largest of Key’s 12 employee networking groups. She is the immediate past Chair of the American Heart Association Board of Trustees and a member of the Boards of Trustees for the Cuyahoga Community College Foundation, the Great Lakes Science Center and College Now. Often recognized for her civic footprint and philanthropy, Trina was recently honored with a 2015 YWCA Woman of Achievement award.